Refund policy

 

We back all our products with a 14 day money back guarantee. If for any reason you are not fully satisfied, just send us the unused portion and you will receive a full refund.

To return an item(s) within 14 days of original purchase date, please call Customer Service at (800) 308-9398 Monday through Friday from 9am to 5pm EST to receive a Return Authorization number that you should mark on the outside of your package.

Please send your package to the following return address: 

3325 NW 70th Ave
Miami, FL 33122
Operating Hours: 8:30 AM – 4:00 PM

 

European Union Right of Withdrawal

If you are a customer located in the European Union, you may have additional statutory withdrawal rights under applicable EU consumer protection laws.

To exercise your Right of Withdrawal, please use our online withdrawal form by clicking the link below:

[Exercise Your Right of Withdrawal]

The use of this withdrawal form is available only to eligible customers and orders subject to EU consumer protection regulations.

This statutory Right of Withdrawal is separate from and does not limit any rights available under our standard Refund Policy above.